Voxbone Network Status

PARTIAL OUTAGE
  • Network
    OPERATIONAL
  • Super PoP Belgium
    OPERATIONAL
  • Super PoP Germany
    OPERATIONAL
  • Super PoP Hong Kong
    OPERATIONAL
  • Super PoP LA, USA
    OPERATIONAL
  • Super PoP NYC, USA
    OPERATIONAL

Past Incidents

Wednesday 20th March 2019

Service Notification: Malaysia.

NOTIFICATION

Dear Customer, Our local partner in Malaysia is investigating a network outage. We are in close contact with their support team while they're actively working on a quick resolution. If you need more information on this particular issue, please open a ticket and refer to superticket # 191060. We are sorry for any inconvenience this may cause.

The Voxbone Team

Tuesday 19th March 2019

No incidents reported

Monday 18th March 2019

Service Notification: The United States (in the area of Beaumont, TX) Resolved.

NOTIFICATION

Dear Customer, Our local partner has resolved the issue and all DIDs from the United States (in the area of Beaumont, TX) are now operational again The problem started at 2019-03-18, 19:34 GMT. At 2019-03-19, 02:10 GMT the problem was resolved. We apologize for any inconvenience this has caused. If you need more information on this particular issue, please open a ticket and refer to superticket # 190898.

The Voxbone Team

Service Notification: United States (in the area of Roanoke) resolved.

NOTIFICATION

Dear Customer, Our local partner has resolved the issue and all DIDs from United States (in the area of Roanoke) are now operational again The problem started at 2019-03-18, 16:14 GMT. At 2019-03-19, 04:24 GMT the problem was resolved. We apologize for any inconvenience this has caused. If you need more information on this particular issue, please open a ticket and refer to superticket # 190897.

The Voxbone Team

Partial Outage in Belgium SuperPop

Dear Customer,

The issue in our Belgium SuperPoP has been resolved and all calls are now being routed through their main PoP. Start time: 2019-03-18, 15:39 GMT End time: 2019-03-19, 08:52 GMT

We are working on a detailed RFO. If you need more information on this issue, please open a ticket and refer to superticket #190734. We apologize for any inconvenience this has caused.

The Voxbone Team

Performance issues with Germany SuperPop

Dear Customer,

The performance issue in our Germany SuperPoP has been resolved and all calls are now being routed through their main PoP. Start time: 2019-03-18, 15:39 GMT End time: 2019-03-19, 08:52 GMT

We are working on a detailed RFO. If you need more information on this issue, please open a ticket and refer to superticket #190734. We apologize for any inconvenience this has caused.

The Voxbone Team

Sunday 17th March 2019

No incidents reported

Saturday 16th March 2019

No incidents reported

Friday 15th March 2019

No incidents reported

Thursday 14th March 2019

Service Notification: Denmark resolved.

NOTIFICATION

Dear Customer, Our local partner has resolved the issue and all DIDs from Denmark are now operational again The problem started at 2019-03-14, 13:51 GMT. At 2019-03-14, 16:01 GMT the problem was resolved. We apologize for any inconvenience this has caused. If you need more information on this particular issue, please open a ticket and refer to superticket # 190468.

The Voxbone Team